A1 Water Filters frequently asked questions

At A1 Water Filters, we understand how important it is to have access to clean, safe water, and we’re here to make your decision-making process as easy as possible. Whether you’re wondering how often to replace filters, how our systems work, or which filter is right for your home or business, we’ve got the answers you need. Check out our frequently asked questions below to get informed and confident about your water filtration choices.

 

What areas do you service?

A1 Water Filters delivers and installs water coolers across Melbourne, Geelong, and surrounding areas, including the Bellarine Peninsula, Lara, Werribee, Surf Coast, Point Cook, Williamstown and Ballarat.

Do you offer rental options for water coolers?

Yes, A1 Water Filters offers rental options for filtered water coolers, with inclusive services like servicing and filter changeovers.

What types of water coolers do you provide?

A1 Water Filters provides plumbed-in filtered water coolers, self-fill filtered water coolers, and commercial water bubblers.

What is the A1 Premium Plumbed-in unit?

The A1 Premium Plumbed water cooler and dispenser is connected directly to your mains water supply, offering a constant supply of fresh, filtered water. It is available for rent at $12 per week, including GST, and includes six-monthly servicing and filter changeover.

What is the A1 Self-Fill cooler?

The A1 Self-Fill filtered water cooler is a free-standing unit that you can fill from your tap. It filters out bad tastes and odours, including chlorine. It is available for rent at $10 per week, including GST, and includes six-monthly servicing and filter changeover.

Do you offer hot water options?

Yes, A1 Water Filters’ water coolers are available in both chilled and room temperature, or chilled and hot options.

How are the water coolers installed?

There are two options depending on access to your mains water supply: plumbed directly to the mains supply or the self-fill bottle option that can be filled directly from your tap.

What does the rental service include?

Rental includes all servicing and exchange of filters at six-monthly intervals to ensure you are provided with the highest quality water.

How often should I clean my water cooler?

Regular cleaning is essential to maintain water quality. It is recommended to clean the cooler every 6 months.

Why should I choose to use a water purification system?

A1 filtered water coolers will filter out bad odour, chlorine, rust, other chemicals, and contaminants, ensuring clean and safe drinking water.

How does using your water coolers help the environment?

Using A1 Water Filters’ water coolers helps save the environment from plastic bottled water by providing a sustainable alternative.

What contaminants do your filters remove?

The filters used by A1 Water Filters are designed to remove chlorine, bad tastes, odours, and other common contaminants found in tap water.

Are your water coolers energy efficient?

Modern water dispensers are designed with sustainability in mind. They use energy-efficient technologies and materials, further minimising their environmental impact.

What safety features do your coolers have?

A1 Water Filters’ coolers are equipped with safety features such as child safety locks on hot water taps and durable construction to prevent leaks.

Do your coolers come with a warranty?

A1 Water Filters offers a warranty on their water coolers. For specific warranty details, please contact us.